Trust Centre : Our Terms of Business, Policies and Procedures
Declaration of Interests
Our Code of Principles : These define the fundamental ethical and professional standards that we abide to. Our goal to provide a trusted funeral directors, undertakers and services, and trust is at the centre of everything we do. Our values, policies and processes are designed to be transparent, clear, to protect you and your rights; creating a safe place for you to plan a funeral and in return, we can deliver an impeccable service. Our governance ensures our compliance and quality assurance, so we regularly review our policies and procedures to ensure we are innovative in our practices and continuous in improving our standards of quality.
Our Code of Principles
Need more information?
We aim to reply to enquiries within 48 hrs of receipt. If you have any urgent requests please call on the number below.
3 Blenheim Road,
Minehead,
Somerset,
TA24 5PY
(currently by appointment only)
Declaration of Interests Policy
Purpose
This policy is about us providing a clear status of any interests we may have
Scope
To ensure we are transparent in any business or financial interests
Policy Principles
The ultimate owner of this business is Amanda-Louise Knight BA (Hons).
We have no business or financial interest in a price comparison website which compares Funeral Director Services and/or Crematoria Services and their respective prices
In the last six months we have made the following material charitable donation, charitable contribution, or payment of a gratuity to a third party connected to the funerals sector:-
£400 to Love Musgrove Charity on 11.4.24
£4.99 monthly to Carma Earth since 1.7.24
This policy will be monitored and reviewed six monthly.
Policy Updated - June 2024
Next Policy Review - December 2024
Policy Owner - Amanda-Louise Knight
Policy Reviewer - Amanda-Louise Knight
Our emotional wellbeing, support and grief counseling can give you the help and counselling you need to deal with the loss of loved one. Our focus is on helping you every step of the way providing wrap around care before, during and after the funeral.
We offer emotional support & grief counseling as part of our service
